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Call Pop

Make Answering Calls a Breeze

Help your team handle calls like pros! When someone calls your business, it shows you all the important info about them right on your screen. Things like their name, phone number, and any past interactions with your business.

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How Does it Work?

When the phone rings, Call Pop instantly grabs info about the caller from your customer database. Then, it shows that info on your computer or phone screen. So, before you even pick up, you know who’s calling and what they might need help with.

Better Customer Service:

By seeing the caller’s name and other details on your screen before answering, you can provide a more personalized experience from the get-go. Whether it’s addressing their specific needs or referencing past interactions, Call Pop empowers you to offer the kind of attentive service that keeps customers coming back.

Greet Callers by Name
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Faster Responses

In customer service, every second counts. With Call Pop, you can say goodbye to the days of scrambling to find relevant information while the caller waits. By displaying all the necessary details right on your screen, Call Pop enables you to respond swiftly and confidently. Whether it’s pulling up account information or accessing recent correspondence, you’ll have everything you need at your fingertips, ensuring that your responses are not only quick but also accurate.

Offer Personalized Solutions

Upon receiving a call, the software instantly pulls up relevant customer information on your screen – purchase history, past interactions, support tickets, and more. These real-time insights empower you to personalize your approach. Greet customers by name, reference past purchases, or address any outstanding issues proactively. Personalized interactions build trust and loyalty, leading to positive customer experiences.

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Grow with our Features

Call Tracking Call Tracking
Discover which channels drive the most calls with Call Tracking. Track, Analyze, and Optimize Every Call with Growith.
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Business/IVR Business/IVR
Growith’s Business IVR delivers a professional experience for every caller.
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Frequently Asked Questions

  • What are the benefits of using Call Pop?

    Call Pop allows agents to:

    • Resolve issues faster: Access past interactions, purchase history, and other relevant details to address customer needs quickly.
    • Deliver personalized service: Greet callers by name, address their specific concerns, and offer tailored solutions.
    • Increase customer satisfaction: Demonstrate attentiveness and knowledge, leading to a more positive customer experience.

Call Pop can make your business phone system smarter and your team more efficient

Schedule a Demo
Schedule A Demo